Refund Policy for rocketdrive.co
Last Updated: 01-01-2024
Thank you for choosing rocketdrive.co. This Refund Policy explains how refunds are handled for services purchased through our website.
1. Refund Eligibility
- Refunds are available only for orders that have not yet been initiated or processed.
- Once work on your order has started, we are unable to issue a refund.
- Refunds are not available for trial or test orders, as these are non-refundable.
2. How to Request a Refund
You may request a refund before your order begins.
To submit a request:
- Visit the Orders page on our website.
- Locate the order you wish to cancel.
- Select the Cancel Order option and complete the request form with any necessary details.
Our support team will review your request and provide a response within a reasonable timeframe.
3. Refund Processing
- If your refund request is approved, the refund will be issued using your original payment method.
- Processing times may vary depending on your payment provider and may take several business days to appear in your account.
4. Exceptions
- Refunds cannot be issued for services that have already been started, completed, or delivered, either in whole or in part.
- We reserve the right to decline refund requests that fall outside the eligibility criteria defined in this policy.
5. Contact Us
If you have any questions or need further assistance, please contact us at:
By purchasing services from rocketdrive.co, you agree to the terms outlined in this Refund Policy. We may update or modify this policy at any time, and changes will take effect immediately upon posting. We encourage you to review this page periodically.